Shipping costs and delivery
Ordering conditions by country zone
DHL |
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UPS |
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| Express |
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| Forwarder Raben / Geis |
Please note that we have to charge the additional costs of the freight forwarder if, despite making an appointment, the recipient is not found or the furniture cannot be accepted on site. |
| VIP shipping |
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| Pick-up by customer |
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- please note the individual delivery time displayed on the product page. Goods we have in stock normally leave our warehouse within 24 hours.
- within Germany and Austria the delivery is free of charge from 40 €. If the value is less than € 40, shipping costs of € 4, - will be added.
- for cash on delivery € 9,50 are charged.
- delivery to DHL Packstation is possible. Just state the delivery address accordingly.
For Parcel-Shipping
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Forwarding agent delivery
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- German VAT of 19% is not charged for deliveries to the UK.
- Delivery is "DDU" free domicile, duty unpaid. The import tax in the amount of the British VAT and any applicable customs duties will be invoiced to you directly by the shipping service provider.
- We ship products that can be sent by parcel post to the UK with DHL. Larger deliveries are made with the freight forwarder Kühne + Nagel or our own freight forwarder.
Parcel service delivery
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Forwarding agent shipping
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Customs/duty fees:
for parcel service delivery, customs clearance fees of CHF 2.80 are added. These are added to the shipping costs and are transparently displayed and charged in the checkout. Swiss VAT of 7.7% will be charged for delivery to Switzerland. You will not be charged any additional taxes. In our Swiss online shop, the destination country Switzerland is always assumed, and Swiss VAT is shown accordingly. For deliveries of larger goods, you will receive your order by freight forwarder. In this case there is a charge of CHF 110,-, which is also shown and charged to you directly in the checkout of our shop. Otherwise, there are no further costs for you here!
If you state a German delivery address as a Swiss customer we can pay back the German VAT after export to Switzerland and receipt of an invoice stamped by the Swiss customs. Please feel free to contact us for further questions.
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Parcel service delivery
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Forwarding agent shipping
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Parcel service delivery
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Forwarding agent shipping
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Parcel service delivery
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Forward agent shipping
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| upon request* |
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Delivery times
- Delivery time for immediately available items
- Delivery time for items not in stock
Delivery is usually made within the period stated on the product detail page of the ordered item. Please note that the information given is always an estimated delivery time, which is communicated to us by the manufacturers. Delivery delays or faster deliveries are possible. In case of delivery delays we will inform you as soon as possible. We will be happy to inform you of the delivery time of your desired item upon request. Simply call us at 0049 931 80992-200.
Note: You also have the option of leaving a short note during the ordering process stating when delivery is not possible. We will then be happy to take this into account.
Parcel service shipments
Forwarding Agent Consignments
Via parcel service:
- Please check the delivered parcel for external damage and refuse the delivery if necessary. With your signature you confirm that you received the parcel in perfect condition. Should you accept the parcel despite visible outer damage the transport insurance is invalid and we cannot guarantee an exchange.
Via forwarder:
- delivery appointment: If you receive your order via forwarder Kühne + Nagel or our own moving company you will be contacted via phone to arrange a delivery appointment. Should you not be available despite appointment please note that we have to charge the arising additional transport fees.
- If delivery by truck is not possible due to the conditions on site, please notify us. Otherwise, the full costs will be charged. This includes, for example, narrow alleys, such as in the inner city area or similar.
- delivery: Upon receipt of the delivery via forwarder unpack the goods in front of the driver and check for damages. Should the driver not wait that long sign under reservation as later claims are not accepted otherwise. Do not accept clearly damaged parcels but refuse the delivery. Please make sure that the driver notes slight damages of the packaging. Should there be a defect please notify einrichten-design immediately. We will make sure to send you a replacement. We We will arrange pick-up of the damaged goods. Please store damaged goods including packaging.
Note: Please check the delivered parcel immediately for externally visible damage and refuse acceptance if necessary. With your signature you confirm that you have received the parcel in perfect condition. If you accept the package despite clear damage, the transport insurance does not apply and we cannot guarantee an exchange.
Designer bargains at a special price
einrichten-design.de is a member of BellandDual
The Packaging Ordinance obliges manufacturers and distributors to license all sales packaging delivered to private end consumers with a dual system and thereby ensure proper take-back and recycling. BellandDual has been approved by the competent authorities nationwide in accordance with the Packaging Ordinance and organises the separate collection and recycling of used sales packaging close to households. Our sales packaging is licensed with BellandDual in accordance with the ordinance. Our membership in BellandDual exempts us from the obligation to take back the packaging. You can find more information at www.bellandvision.de
